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Can' get scanner to work. Epson WF-2540. One day. Unknown.

Customer Question
Can' get scanner to...

Can' get scanner to work

Technician's Assistant: What's the brand and model of your printer?

Epson WF-2540

Technician's Assistant: How long has this been going on with your WF-2540?

One day

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Unknown

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Was working fine. Got new modem and router yesterday.

Submitted: 3 months ago.Category: Printers
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Answered in 5 minutes by:
3/24/2018
Technician: Kamil Anwar, Technician replied 3 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,957
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Technician: Kamil Anwar, Technician replied 3 months ago

Did you reconnect the wf-2540 to your router?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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