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I got a new Epson XP8500 just bought from Harvey Norman. I…

Customer Question
I got a new...

I got a new Epson XP8500 just bought from Harvey Norman. I looked it up on Utube and saw a tray loaded with a CD which I do not have supplied. I have 3 slide out trays but none looks like the one in the picture. I want to be able to print on Cd's

Technician's Assistant: What kind of computer or device are you printing from?

I have a box computer and screen quite only a year old

Technician's Assistant: How long has this been going on with your XP8500?

The printer is brand new. I have just replaced my old Artic 725 on which I used to print on my Cd"s

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It is being updated automatically all the time

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

The box the new printer came in states this printer capable of printing CD's

Submitted: 4 months ago.Category: Printers
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Answered in 2 hours by:
3/24/2018
Technician: hongkongpom, Technician replied 4 months ago
hongkongpom
hongkongpom, Technician
Category: Printers
Satisfied Customers: 1,438
Experience: Microsoft Certified Desktop Support Techician since 2007
Verified

Hello the CD tray adapter is stored under cassette tray 2 please see this screenshot from your manual

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hongkongpom
hongkongpom
hongkongpom, Technician
Category: Printers
Satisfied Customers: 1,438
1,438 Satisfied Customers
Experience: Microsoft Certified Desktop Support Techician since 2007

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