Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Problem with printer or ink system. hp 8625. Wireless. Donot…

Customer Question
Problem with printer or...

Problem with printer or ink system. hp 8625

Technician's Assistant: How are you connecting to your HP printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

Donot known

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Printer will on computer , computer said it is offline

Submitted: 4 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 4 minutes by:
3/24/2018
Technician: Md. Sadique, Engineer replied 4 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,661
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

Ask Your Own Printers Question
Technician: Md. Sadique, Engineer replied 4 months ago

Do you see the following error message on your printer?

printer failure "there is a problem with your printer or ink system. turn the printer off, then on if the problem persists, contact HP"

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

3,661 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Can I use 950XL cartridiges in my new HP Office Jet Pro
Can I use 950XL cartridiges in my new HP Office Jet Pro 8720? … read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
How do you reinstall printhead on officejet pro 8625? HP
how do you reinstall printhead on officejet pro 8625? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
82 YEAR OLD ELECTRICAL ENGINNEER WITH A 50 YEAR OLD SON WHO
I AM AN 82 YEAR OLD ELECTRICAL ENGINNEER WITH A 50 YEAR OLD SON WHO HAS ATTEMPTED TO HELP ME WITH A HP 8625 ALL IN ONE PRINTER PROBLEM, FORTUNATELY,THE ORIGINAL PROBLEM HAS HEALED ITSELF BUT HAS RESUL… read more
Harry
Harry
2,170 satisfied customers
Pro 8625. I have had the printer in storage for 4 months and
i have had the printer in storage for 4 months and i use the wireless system. it is asking for a passcode, and i have no idea - can uou help. i use a laptop hp beats special edition model … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
Receiving message stating at that printed head is not
receiving message stating at that printed head is not installed correctly … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Have a HP Laser Jet Professional M1217nfw printer for home
Have a HP Laser Jet Professional M1217nfw printer for home office. Never had any trouble with it, and all of a sudden it states "off line". How do I get back on line???? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My printer is saying hpinstantink..com cannot print. Hp
my printer is saying hpinstantink..com cannot print … read more
Handy--Andy
Handy--Andy
Technical
HND Computer Studies
957 satisfied customers
It says that it is offline and to tur it on but it is on,
it says that it is offline and to tur it on but it is on … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I constantly have to run setup wizard every time i need to
i constantly have to run setup wizard every time i need to print something from my hp officejet 8625. it will not stay connected … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I have an HP Officejet Pro 8620 and it keeps saying that one
I have an HP Officejet Pro 8620 and it keeps saying that one of the ink cartridges is damaged (cyan). I have put in 2 new ink cartridges and it still says the same thing. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
It is offline, it's an epson artisan 837, don't know exactly
it's an epson artisan 837, don't know exactly how old. no problems until I ran out of ink. Ink has been replaced but it is still offline … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
How do you remove scanner assembly on OfficeJet Pro 8625?
how do you remove scanner assembly on OfficeJet Pro 8625? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Trouble setting up printer on my Comcast xfinity network, HP
trouble setting up printer on my Comcast xfinity network … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I installed new HP ink cartridges in my HP Officejet Pro
I installed new HP ink cartridges in my HP Officejet Pro 8625. I tried to print a copy of an email, and the printer will not print it. The printer did print a copy of a document which I asked it to co… read more
Md. Sadique
Md. Sadique
Engineer
3,661 satisfied customers
I just purchased a HP OfficeJet Pro 8625 Printer. I want to
i just purchased a HP OfficeJet Pro 8625 Printer. I want to know how to "Set the administrator Password?… read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I have error message on my HP C7280 all in one printer.
I have error message on my HP C7280 all in one printer. error Oxc19a0035 then it tells me to turn off my printer My HP TouchSmart laptop says that my printer is offline and I have tried everything to … read more
Richard
Richard
Retired
Associate Degree
1,593 satisfied customers
hp c4795 printer wireless worked fine till ran out of ink and
hp c4795 printer wireless worked fine till ran out of ink and shutdown and went offline. Replace cartridges now printer still offline. How to get it online?… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
My first HP 4795 wireless printer failed after 2 mo (after
My first HP 4795 wireless printer failed after 2 mo (after I had changed ink cartridges). I received a new 4795 Photosmart printer and was told I just needed to turn it on and it would sync to my wire… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x