Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My Dell C1660w won't print, I recently installed a black…

Customer Question
My Dell C1660w won't...

My Dell C1660w won't print, I recently installed a black printer cartridge, from everything I can tell I installed it properly.

Technician's Assistant: What's the model of your printer?

Dell C1660w.

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

No, I'm not getting any error messages. And I am able to open the lid that covers the cartridges.

Submitted: 4 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 12 minutes by:
3/23/2018
Technician: Mike Taylor, Technician replied 4 months ago
Mike Taylor
Mike Taylor, Technician
Category: Printers
Satisfied Customers: 2,629
Experience: 10 yrs experience owning a computer business.
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

When you go to print from your computer, what happens when you try?

Is it sitting in the print queue or does it act like it prints and vanishes from the print queue?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My printer had an update installed just recently and a
My printer had an update installed just recently and a message was printed out by the printer. It was printed very poorly so I changed the black cartridge, I installed a genuine HP # 65 but it will no… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
513 satisfied customers
My XP-440 isn't printing. Or rather, the cyan and yellow
My XP-440 isn't printing. Or rather, the cyan and yellow print green, but black doesn't print. I just installed a new Epson black cartridge. I've tried every trick I know, and once it printed a black … read more
Harry
Harry
3 satisfied customers
I CHANGED THE BLACK INK CARTRIDGE BUT IT WON'T PRINT. OFFICE
i CHANGED THE BLACK INK CARTRIDGE BUT IT WON'T PRINT … read more
John Castle
John Castle
BSC in Computing Network Management and Design
157 satisfied customers
I recently installed a new black ink cartridge and now my
I recently installed a new black ink cartridge and now my printer won't print in black. The printer doesn't have a message that the cartridge was installed improperly and the ink levels appear to be n… read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
Ran out of black ink. installed a new black cartridge. It
ran out of black ink. installed a new black cartridge. It won't stay in. keeps springing back out and not clicking into place … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need to install new black cartridge and the printer
i need to install new black cartridge and the printer shuttle with cartridges won't slide across … read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
I have installed a new black ink cartridge. My printer is
I have installed a new black ink cartridge. My printer is about two or three years old and I have never had a problem with it's printing quality. Now (with the new cartridge) it is not printing at all… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
It won't print black ink, just color, and I've just replaced
It won't print black ink, just color, and I've just replaced the cartridge … read more
Harry
Harry
3 satisfied customers
It's actually my mom's. She replaced the cartridges and it
It's actually my mom's. She replaced the cartridges and it won't print. I went over and reset all of the cartridges and appeared to be okay on the printer. Still won't print. What next? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
New ink cartridges installed. black not printing. Went to
New ink cartridges installed. black not printing. Went to SETUP (wrench symbol) then TOOLS then CLEAN PRINTHEAD … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I recently bought a Canon printer TS3122. I used the two ink
I recently bought a Canon printer TS3122. I used the two ink cartridges which came with it and its now run low on black ink. I bought a new cartridge 'Black 245'. Installed it correctly, but it wont p… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Canon MG7720 still has wet ink after printing. Bought new
My Canon MG7720 still has wet ink after printing. Bought new photo paper, tried different photo paper settings, and even checked the recently installed black cartridges. Nothing helps. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Cannon. My printer - MG7765 - is not printing after I
Hi Cannon. My printer - MG7765 - is not printing after I changed some cartridges recently. It was working fine prior to that. I have cleaned and tried a number of things - all to no avail. The cartrid… read more
Harry
Harry
3 satisfied customers
I can't get black to print clearly, new cartridge installed.
I can't get black to print clearly, new cartridge installed. have an HP office jet6000 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Just installed a black ink cartridge. When I want to print
just installed a black ink cartridge. When I want to print black only, it always prints light blue.I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I'm trying to change an ink cartridge on my 3620 for the
I'm trying to change an ink cartridge on my 3620 for the first time. The cartridge won't open because the there is a tab at the top right corner preventing me from lifting the cover. What am I missing… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Last night I replaced my black ink cartridge and now my
Last night I replaced my black ink cartridge and now my printer won't print, just blank papers. … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
93 satisfied customers
Installed new73n black cartridge, printer won't work epson
installed new73n black cartridge, printer won't work epson sx100/ tx100 series … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x