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I am getting error 2110 and paper will not load- MX490. Not…

Customer Question
I am getting error...

I am getting error 2110 and paper will not load- MX490

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

Yes

Technician's Assistant: When did you last update the printer driver software?

Not sure, do I need to do it

Submitted: 6 months ago.Category: Printers
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Answered in 8 minutes by:
3/22/2018
Technician: Sergil Cave, Engineer replied 6 months ago
Sergil Cave
Sergil Cave, Engineer
Category: Printers
Satisfied Customers: 18
Experience: Cyber-Security Administrator at Chesapeake Utilities
Verified

Hello my name is ***** ***** I have been assigned to your case. Check out this URL when you get the opportunity --> http://ugp01.c-ij.com/ij/webmanual/ErrorCode/MX490%20series/EN/ERR/2110.html

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Technician: Sergil Cave, Engineer replied 6 months ago
Ask Your Own Printers Question
Technician: Sergil Cave, Engineer replied 6 months ago

The above is a clickable link it shows what you need to do if you get this error message. Let me know if you need further assistance with following the steps on the page.

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Technician: Sergil Cave, Engineer replied 6 months ago

Be right back

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