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Related Printers Questions
I can not find the right size envelope on my printer. The
I can not find the right size envelope on my printer. The envelope is 5.75 Height & 8.25 wide and I am unable to press the right size in order to have it place the address where it needs to be … read more
Ameen Khan
Ameen Khan
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Information Technology Management / Computer Science
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The printer prints out a few pages and then just blank
The printer prints out a few pages and then just blank pages.. We replaced the ink cartridge recently and there is plenty of ink. … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
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Have an HP Office jet Pro 6978. It says I have a problem
Have an HP Office jet Pro 6978. It says I have a problem with printheadOxc19a0015. What does this mean? … read more
Ameen Khan
Ameen Khan
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I have a model HP office jet pro 6978 printer. When printing
When printing multiple pages the printer has started printing on both sides of the page instead of only one side. How can I get the printer to print on only one side? … read more
Shefin
Shefin
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Engineering Diploma
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Paper keeps jamming. Hp office jet pro 6978. Unsure haven't
Unsure haven't used it in months. Tried to print something keep getting jammed. I did just replace cartridges … read more
Josh
Josh
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Associate Degree
7,373 satisfied customers
I need to connect my printer to my computer. model printer
i need to connect my printer to my computer. model printer is hp 6978. can you send me a link to download the driver? my email is cclatouche @yahoo.ca. … read more
Josh
Josh
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I Am not able to print envelopes. My printer is hp office
I Am not able to print envelopes. My printer is hp office jet pro 6978. I am using windows 7. … read more
Josh
Josh
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How do I enlarge or reduce size of the HP Officejet Pro 6978
How do I enlarge or reduce size of the HP Officejet Pro 6978 prints on the printer. … read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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I keep getting a message that there is a problem with
I keep getting a message that there is a problem with printer. It says remove any jammed paper and make sure paper tray installed properly.i can't find paper jam the printer is hp office jet pro 6978 … read more
Jeffrey B
Jeffrey B
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How do i open the back panel to clear a paper jam? Office
how do i open the back panel to clear a paper jam ? … read more
Kris R
Kris R
IT Manager
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3,312 satisfied customers
My computer is fine. I need to find out how to exchange \ My
My computer is fine. I need to find out how to exchange \ … read more
Kris R
Kris R
IT Manager
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The printer and scanner stopped working on my office jet pro
The printer and scanner stopped working on my office jet pro 6978. It is only 13 months old and I just purchased new cartridges for $114. … read more
UranIT
UranIT
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Associate Degree
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I have a new HP officejet pro 6978 printer. I also have a
I have a new HP officejet pro 6978 printer. I also have a new computer that has windows 10. I have used the printer several times on line. Was working perfectly. Came back and can not turn it on. … read more
Jason Jones
Jason Jones
AAS Information Technology
11,515 satisfied customers
I tried to print an envelop. That didn't work for me. I am
I tried to print an envelop. That didn't work for me. I am trying to reverse that command on the printer and it won't reverse. I can't print now … read more
Kris R
Kris R
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I have Word 2016 and an HP Office Jet Pro 8710 printer. When
I have Word 2016 and an HP Office Jet Pro 8710 printer. When printing envelopes the program always cuts off the top half of the name in the return address. To solve this I moved the return address dow… read more
Jason Jones
Jason Jones
AAS Information Technology
11,515 satisfied customers
Gt the hp office jet pro 6978, it was working fine but had a
gt the hp office jet pro 6978, it was working fine but had a paper jam. I cleared the jam but when I try to print I get an error message on my laptop stating "printer needs assistance, user interventi… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,079 satisfied customers
MY PRINTER IS A pRO 6978, i HAVE BEEN PRINTING ENVELOPES FOR
MY PRINTER IS A pRO 6978, i HAVE BEEN PRINTING ENVELOPES FOR EARS AND HAVE HAD NO TROUBLE, nOW WITH THIS NEW PRINTER i CANNOT FIND A ENVELOPE SIZE THAT WILL WORK MY ENVELOPE IS 5.25 X 7.25. wHAT SIZE … read more
Alex Lako
Alex Lako
JustAnswer Expert
Electronics Engineering Technologist
33 satisfied customers
We have 8 HP Laserjet P2035 printers in our office. Not one
We have 8 HP Laserjet P2035 printers in our office. Not one of the printers will print envelopes 100% of the time (more like 25% of the time). There is a design flaw in these printers and the printer … read more
Printer Doctor
Printer Doctor
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Master's Degree
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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