Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Trying to use the fax machine and can't find the

Customer Question
Trying to use the...

Trying to use the fax machine and can't find the instructions....can you help...

Technician's Assistant: Are your device's other functions (printing, copying, scanning, etc.) working fine?

Yes

Technician's Assistant: When did this fax issue begin?

Never used this function before....

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No that's it....just the proper steps to fax

Submitted: 3 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 4 hours by:
3/22/2018
Technician: Russell H., Printer and Office Tech replied 3 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,735
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your fax question.

Ask Your Own Printers Question
Technician: Russell H., Printer and Office Tech replied 3 months ago

Generally (since you did not mention the maker nor the model of your fax):

1. you have document or documents to fax

2. you load them into the document feeder or scanner

3. you go on the device's control panel to

- A: if a multi-function printer/scanner/faxing device, select the FAX mode, first

- B: if a fax machine period, no selection of the sort is necessary

4. dial the number to fax to

5. listen for tones after the machine dials, then press START if necessary, and the pages should scan in.

NOTE: on some machines, step 5. is not necessary... but something like it exists for many faxing devices.

For more accurate instructions, tell me in Reply, what the maker and model # of your faxing device is.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,735
12,735 Satisfied Customers
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

12,735 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I have an HP ENVY Photo 7855 and cannot get it to fax. Every
I have an HP ENVY Photo 7855 and cannot get it to fax. Every time I try to fax I get a message that says "No answer" from the receiving fax machine. Does my printer need to be hooked up to the Etherne… read more
Harry
Harry
2,032 satisfied customers
II just purchased a Panasonic multi -function fax machine. I
II just purchased a Panasonic multi -function fax machine. I tried to set it up and the tone cartridge will not fit in the machine. I followed the instructions but it won't work. Now the black substan… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I was expecting an important fax today. Had my WF-2760 set
I was expecting an important fax today. Had my WF-2760 set to automatically receive fax. Phone rang, "connection" displayed, then "fax received." But where is it? Didn't print. Inbox shows empty. What… read more
Sheri
Sheri
Bachelor\u0027s Degree
569 satisfied customers
I'm having problems with setting my fax capability up. The
I'm having problems with setting my fax capability up … read more
Patrick Evans
Patrick Evans
Network Engineer
MS
125 satisfied customers
I set up the fax function ago - and never use it. I want to
I set up the fax function long ago - and never use it. I want to disable it, as I am getting calls on the printer day and night. cannot find instructions that work. I have an HP 7600 … read more
Harry
Harry
2,032 satisfied customers
I have a Canon px922. How do I go about the proper setting
I have a Canon px922. How do I go about the proper setting for an automatic pickup incoming faxes?… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
69 satisfied customers
My phone line goes through my Canon MX 920 printer/scanner/fax.
My phone line goes through my Canon MX 920 printer/scanner/fax. When people call into our house, shortly after the phone is answered, the fax machine part kicks in, interrupting the phone call. How do… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a five year old Mp830 which is not faxing properly,
I have a five year old Mp830 which is not faxing properly, The serial number is ***** and CD Rom no is USCD2.0QH7-2533. It scans the material to be faxed but then calls and then redials forever, even … read more
Russell H.
Russell H.
Printer and Office Tech
12,735 satisfied customers
Would like to ask. when trying to fax the machine is now
would like to ask. when trying to fax the machine is now asking for a password...this has never happened before.… read more
PCDrMiller
PCDrMiller
Bachelor\u0027s Degree
675 satisfied customers
I just bought a canon pixma mx420 and am trying to send faxs,
I just bought a canon pixma mx420 and am trying to send faxs, but keep getting a message that the line is busy. I get this message every time. I don't want to connect the machine up to my computer at … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have a sharp AR-M276 printer that is not functioning due
I have a sharp AR-M276 printer that is not functioning due to a F6-10 error which apparently means "FAX countrol PWB trouble". Can you assist?… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
On the MFC 665 cw, the memory LCD shows full. A fax that was
On the MFC 665 cw, the memory LCD shows full. A fax that was being sent would not come through. I've tried all the steps in the manual to clear the memory, and nothing has worked. When I try to print … read more
Russell H.
Russell H.
Printer and Office Tech
12,735 satisfied customers
I have an HP Fax series 900 - itis also a copy machine - I
I have an HP Fax series 900 - itis also a copy machine - I have a dedicated phone line to this HP it sends faxes without problem, it copies without problem it will not receive faxes - the machine ring… read more
Benjamin S
Benjamin S
Systems Analyst
Associate Degree
105 satisfied customers
My HP Officejet 6500 will not send FAX. Printout lists Error
My HP Officejet 6500 will not send FAX. Printout lists Error 349*. It is on a shared line with telephone and answering machine. Because FAX noise was answering first and immediately interfering with t… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I have an HP Officejet 6500. I used the fax machine which
I have an HP Officejet 6500. I used the fax machine which is hooked up to my land line and now I can't get my answering machine to work. How can I get the fax turned off and get my phone to go back to… read more
AnswerManCharles
AnswerManCharles
Technical Specialist
Vocational, Technical or Trade Scho
7 satisfied customers
I have a brother fax machine 5840CN. The screen is telling
I have a brother fax machine 5840CN. The screen is telling me that the machine is unable to clean and that I need to consult the troubleshooting and routine maintanence chapter in Users Guide. I can't… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
have an hp officejet pro 8500. recently was able to send and
have an hp officejet pro 8500. recently was able to send and receive faxes, but for some reson can't do so now. the phone line is connected and functioning so that is not the problem. please help.… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have an HP 1040 never had a problem until lately, I want
I have an HP 1040 never had a problem until lately, I want to use it with one telephone line, I don't know step by step how to program it to recognize a Fax signal automatically and for me to be able … read more
Russell H.
Russell H.
Printer and Office Tech
12,735 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x