Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Error code is OxEA. I did not use software. Connect only…

Customer Question
Error code is OxEA ...

Error code is OxEA

Technician's Assistant: Is your printer displaying the error on all print jobs, even after you restart it?

YES

Technician's Assistant: When did you last update the printer driver software?

I did not use software

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Connect only whit cabel

Submitted: 5 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 hour by:
3/22/2018
Technician: Harry, Engineer replied 4 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Technician: Harry, Engineer replied 4 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

Ask Your Own Printers Question
Customer reply replied 4 months ago
No more mr nice guy!!!!
Technician: Harry, Engineer replied 4 months ago

I am not sure what you mean

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I get error message OxEA and then it says to turn my fax
I get error message OxEA and then it says to turn my fax machine off and turn it back on. … read more
Harry
Harry
Engineer
2,828 satisfied customers
Just bought an Epson XP-830. Trying to set it up. Entered
Just bought an Epson XP-830. Trying to set it up. Entered language, date, time, etc., but get message "Printer Error. Turn off and on. Error Code: OxEA." Have gone through the same start-up process se… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Printer is in an error state" and suddenly won't print. I
quot;Printer is in an error state" and suddenly won't print. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
What is error code OxEA..? Even after restart. Since
what is error code OxEA..? JA: Is your printer displaying the error on all print jobs, even after you restart it? Customer: even after restart JA: When did you last update the printer driver software?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
What is error code OxEA I changed all the ink cartriges and
what is error code OxEA I changed all the ink cartriges and now it won't print … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Purchased a WF 2760. I have entered the date, time, etc. it
Purchased a WF 2760. I have entered the date, time, etc. it then says preparing .....then it says turn off machine. I have done the preliminaries four times.and still not workinh g.. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Trying to install it. Im getting an error code OxEA, XP-830,
Trying to install it. Im getting an error code OxEA … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Second opinion] XP-630 Error Code OxEA comes on screen after
Second opinion] XP-630 Error Code OxEA comes on screen after I changed new ink?… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
What is code OxEA. Epson 420. PC Win 10. Printed one copy
Printed one copy The issue just happened after the copy was printed … read more
Robert French
Robert French
Network Administrator
Bachelor\u0027s Degree
52 satisfied customers
I am getting error codeOxEA when I turn on my printer, its a
I am getting error codeOxEA when I turn on my printer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I just bought this and am setting it up. When I turn it on,
I just bought this and am setting it up. When I turn it on, I get "Printer error; Turn the power off and on again. Error Code OxEa… read more
PC_Wizzard
PC_Wizzard
IT Technician
45 satisfied customers
I have an Epson WF-3620 that is showing error code OxEA,
I have an Epson WF-3620 that is showing error code OxEA … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Installing my epson xp330/xp-430/xp-434 after i select the
installing my epson xp330/xp-430/xp-434 after i select the language and press ok it says printer error turn power off then back on error code OxEA. i turn power off then on a couple of time and the sa… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My XP 430 won't complete initial turning on, says Printer Error
My XP 430 won't complete initial turning on, says Printer Error with reference OxEa. What should I do?… read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
I am trying to install a printer XP-424 which I bought this
I am trying to install a printer XP-424 which I bought this morning. The instructions on the control panel say printer error error code OxEA. Please tell me what to do & also please know that you are … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
462 satisfied customers
Just bought epson xp-420 yesterday, tried to follow the
just bought epson xp-420 yesterday, tried to follow the primer and after I turned it on, I pressed "OK" to select english, the printer just made a screeching sound and "error code OxEA appeared on the… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Printer Error Code: OxEAMessage appears after replacing
Printer Error Code: OxEA Message appears after replacing ALL cartridges. Will not allow me to print.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Hi, Im setting up my new Epson XP-610 printer and the language
Hi, I'm setting up my new Epson XP-610 printer and the language comes up and I chose English and in the next step it comes up with a printer error. It says to switch it off and retry which I did and t… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x