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I cant get my HP Offocejet Pro 8600 to print in magenta

Customer Question
I cant get my...

I cant get my HP Offocejet Pro 8600 to print in magenta instead of black.

Technician's Assistant: What HP model do you have?

8600

Technician's Assistant: How long has this been going on with your HP printer?

About a week

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Haven't ever

Submitted: 6 months ago.Category: Printers
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Answered in 2 hours by:
3/22/2018
Technician: Joel Kalman, Engineer replied 6 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,095
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Engineer replied 6 months ago

Do you mean that you can't get your printer to print in black instead of magenta?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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