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My XP-800 is printing black and text perfectly but when I…

Customer Question
My XP-800 is printing...

My XP-800 is printing black and white text perfectly but when I try to print a colored photograph there frequently is a small blob online of black ink on the image.

Technician's Assistant: What's the brand and model of your printer?

Epson XP-800

Technician's Assistant: How long has this been going on with your XP-800?

Several months

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I'm on an apple computer and have the most recent High Sierra OS. Not sure when I updated but has been over 4 months

Submitted: 5 months ago.Category: Printers
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Answered in 2 hours by:
3/22/2018
Technician: Harry, Engineer replied 5 months ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 5 months ago
No
Customer reply replied 5 months ago
I have solved my problem.
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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