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Have an expert call at 41*****. Thanks, Frank Staley.

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Please have an expert call at 41*****. Thanks, ***** *****

Technician's Assistant: What's the brand and model of your printer?

Xp-434

Technician's Assistant: How long has this been going on with your printer?

Printer prints, but will not scan to computer. the printer is in a wireless mode.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I am very, very dissatisfied with the people who support the computer. People who Epson set me up with to work on the computer.

Submitted: 4 months ago.Category: Printers
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Answered in 2 hours by:
3/21/2018
Technician: Joel Kalman, Engineer replied 4 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,027
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Engineer replied 4 months ago

Good afternoon, Frank. What is your computer operating system?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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