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My printer has used three color cartridges in one month.

Customer Question
My printer has used...

My printer has used three color cartridges in one month. Also printing has been sporatic.

Technician's Assistant: What's the brand and model of your printer?

Epson Stylus NX400

Technician's Assistant: How long has this been going on with your Stylus?

About a month.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I had the Geek Squad clean up my computer last week. Is this what you are asking?

Submitted: 3 months ago.Category: Printers
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Answered in 3 minutes by:
3/21/2018
Technician: Shefin, Printer and Office Equip. Specialist replied 3 months ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,608
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please try cleaning the printhead two or three times by following the instructions in the link below.

http://files.support.epson.com/htmldocs/nx400_/nx400_00ug/wwhelp/wwhimpl/common/html/wwhelp.htm?context=Epson&file=NX400UG.1.117.html#1009008

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

Shefin

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 6,608
6,608 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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