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The printer doesn't print my documents, but all copies,

Customer Question
Hi, the printer doesn't...

Hi, the printer doesn't print my documents, but all copies, black and color,

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

I haven't updated the printer. The one i have is MX430. But i recently got a new modem.

Submitted: 6 months ago.Category: Printers
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Answered in 1 minute by:
3/21/2018
Technician: technicalcat, Consultant replied 6 months ago
technicalcat
technicalcat, Consultant
Category: Printers
Satisfied Customers: 2,619
Experience: 20 years experience. B.S. Computer Science
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Does the printer print out blank pages, or not print at all?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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