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I am trying to copy a photo 4x6-i can't get to print right-

Customer Question
I am trying to...

I am trying to copy a photo 4x6-i can't get to print right- got lucky with trial and error last time I tried- how should position this- in addition,i can 't bring the lower bar to hold the pic-can you help

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Usb

Technician's Assistant: When did you last update the printer driver software?

I have had issues- i have not done this-i assumed cannon did this when they help with another issue

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not at this time-thank

Submitted: 4 months ago.Category: Printers
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Answered in 5 hours by:
3/21/2018
Technician: Joel Kalman, Engineer replied 4 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,056
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Engineer replied 4 months ago

What are the make and model of your printer?

Is your computer a pc or a mac? What is your computer operating system?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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