Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
I have a HO Officejet Pro 6835 the paper keeps jamming and
I have a HO Officejet Pro 6835 the paper keeps jamming and will not print.Saying paper jam. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
My printer jammed I cleared the jam now I keep getting a
my printer jammed I cleared the jam now I keep getting a message that there is a jam in tray 2 when I try to print… read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
63 satisfied customers
I have an HP Laser Jet Pro MFP M225dn I am getting the error
I have an HP Laser Jet Pro MFP M225dn I am getting the error message: Jam in Cartridge area. Open top door and remove cartridge. Clear Jam I have removed the cartridge and paper, turned off opened eve… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I have office jet pro 6368. It says I have paper jam -
I have office jet pro 6368. It says I have paper jam - remove rear access cover and clear, but no rear access cover … read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
I have a Cannon color laser jet CP3505dn printer. Error code
I have a Cannon color laser jet CP3505dn printer. Error code says paper jam in front. I've looked everywhere and see no jam. Can you help? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I had a paper jam and after I cleared the problem, I plug
I had a paper jam and after I cleared the problem, I plug the printer back in and on the screen comes a message to INSTALL BLACK CARTRIDGE. It is a newer cartridge and I don't believe it should be rep… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
Says there is paper jam in load paper compartment. We can
Says there is paper jam in load paper compartment. We can not find any jam … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
The print feeder is malfunctioning. It will not feed paper.
the print feeder is malfunctioning. It will not feed paper. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
Printer jam with laser jet 2605. Have gone through all usual
Printer jam with laser jet 2605. Have gone through all usual places to clear jam, don't see any paper, message will not clear. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
I HAD A PAPER JAM WHICH I CLEARED BUT NOW I HAVE A BLUE AND
I HAD A PAPER JAM WHICH I CLEARED BUT NOW I HAVE A BLUE AND ORANGE LIGHT BLINKING … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
I put several sheets on my printer to copy and now there is
I put several sheets on my printer to copy and now there is a paper jam and I see the message Remove paper from document feeder. … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,519 satisfied customers
paper is not named and I have tried all the steps that i can
paper is not named and I have tried all the steps that i can do. It still says " r clear jam open& close door or install black catering"… read more
Pete
Pete
Engineer
Bachelor's Degree
2,966 satisfied customers
HP LASER JET 400COLOR I have a paper jam and the instructions
HP LASER JET 400COLOR I have a paper jam and the instructions say remove the rear panel and clear the jam. I have removed the panel but cannot see the jam. It is one check.How do I clear the jam… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
HP Office Jet Pro 8500 Replaced all cartridges. Message
HP Office Jet Pro 8500 Replaced all cartridges. Message reads Open the print-cartridge access door, clear the jam, and then press O.K. to continue. Have removed cartridges many times and can't see wha… read more
Michael T
Michael T
1,603 satisfied customers
I have a Brother HL-5250DN laser printer. It has been working
I have a Brother HL-5250DN laser printer. It has been working fine, although started to show a message Toner. Now all the lights are blinking from Toner through Status and it is not functioning. What … read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
hp laser jet 1536 - paper jam in cartridge area, unable to
hp laser jet 1536 - paper jam in cartridge area, unable to cleardo not see any paper Is there another way to open than just removing cartridge?… read more
Richard
Richard
Retired
Associate Degree
1,396 satisfied customers
My printer got jammed with paper. I have cleared all of the
My printer got jammed with paper. I have cleared all of the paper out, but it still continues to not feed the paper and the error message says to clear the jam and then hit ok. I have the HP Office Je… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
I have a HP Color Laser Jet 2840 and I was trying to print
I have a HP Color Laser Jet 2840 and I was trying to print envelopes. It tells me to open door and clear paper jam. I have opened the door and see nothing. I took out the heater element. Removed the d… read more
expresshelpline
expresshelpline
Bachelor's Degree
470 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x