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I have canon mx920. Desk top window 10. 2years. I can not…

Customer Question
I have canon mx920 ...

I have canon mx920

Technician's Assistant: What kind of computer or device are you printing from?

Desk top window 10

Technician's Assistant: How long has this been going on with your MX920?

2years

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I can not remember

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

My machine makes noise when I try to print

Submitted: 4 months ago.Category: Printers
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Answered in 5 minutes by:
3/20/2018
Technician: Fran, Computer Support Specialist replied 4 months ago
Fran
Fran, Computer Support Specialist
Category: Printers
Satisfied Customers: 267
Experience: IT Consultant
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question today. I apologize for the extended wait time you've experienced, I've just received your question. And would like to assist you with your question.

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Customer reply replied 4 months ago
My machine make noise when I try to print.
and my machine show the sign " paper out ".
But paper is full in casset
Technician: Fran, Computer Support Specialist replied 4 months ago

Sorry you have having these problems. Let me see If we can find a solution

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Technician: Fran, Computer Support Specialist replied 4 months ago

If you lift the printer up. On the bottom side. You should be able to pull the roller cover and clean the feed rollers.

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Shefin
Shefin, Printer and Office Equip. Specialist
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