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I have a MFC-J480DW Brother printer. I needed to change
I have a MFC-J480DW Brother printer. I needed to change several cartridges because of low ink. Now the cartridges except for the pink show low ink, but I replaced them all. It says cannot print. How d… read more
Nathan
Nathan
Bachelors of Science
1,517 satisfied customers
I have an XP-430. All ink cartridges are nearly full. I
I have an XP-430. All ink cartridges are nearly full. I printed a color photo, and colors were all wrong. Cleaned printer head. Tried again. Same thing: print has black, plus what appears to be a pink… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have a Brothers printer MFC-495CW. It won't print because
I have a Brothers printer MFC-495CW. It won't print because it says I'm out of ink, yellow this week, Magenta last week. I've never used either color and had to by replacement cartridges to make it wo… read more
Nathan
Nathan
Bachelors of Science
1,517 satisfied customers
My brother mfc-j885dw printer is saying ink absorber pad is
My brother mfc-j885dw printer is saying ink absorber pad is full but I've barely had the printer a month … read more
Nathan
Nathan
Bachelors of Science
1,517 satisfied customers
I just replaced all my cartridges, but the colours still
I just replaced all my cartridges, but the colours still come out wrong. This has just started happening. I have a Brother MFC-J415w printer. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
My Canon Pixma 990 is printing with a strong pink bias.
Hi! My Canon Pixma 990 is printing with a strong pink bias. Thoughts? … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Aloha. I have a Brother MFC J615W and have had it for 16 months.
Aloha. I have a Brother MFC J615W and have had it for 16 months. The only colors that print now are black and magenta ... yellow and cyan don't print at all. All ink cartidges are at least half full. … read more
Robert M.
Robert M.
Bachelor's Degree
3,570 satisfied customers
Good day, I have a Brother DCP-585CW printer that will
Good day, I have a Brother DCP-585CW printer that will not print in black and white. I have tried 12 times with various B/W settings. Sometimes, a very, very light grayish hardly legible version comes… read more
Michael T
Michael T
1,587 satisfied customers
We have an MFC 9840CDW that worked fine until yesterday when
We have an MFC 9840CDW that worked fine until yesterday when somebody loaded too much paper and the paper jam message came up. We couldn't find a jam and the message went away but the printer does not… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My printer is a mfc -490cw Brother and its not but a year
My printer is a mfc -490cw Brother and it's not but a year old hardley used and was working fine now it won't print the page I request to be printed. What can I do or where can i take it to get fixed… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I have a Brother MFC-6490CW that I just opened and tried to
I have a Brother MFC-6490CW that I just opened and tried to use recently. The black ink does not print. I replaced the black cartridge with a new one, went through the "cleaning" sequence several time… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have a Brother MFC 420CN printer. All ink cartridges are
I have a Brother MFC 420CN printer. All ink cartridges are full, but the printed page comes out blank except for some colored portions that come out light pink.… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
Re: My Canon MP530, we have a problem that that every 10 minutes
Re: My Canon MP530, we have a problem that that every 10 minutes or so, the printer makes this obnoxious noise (I think it's the function of shaking the print cartridges). Anyhow, the noise is so loud… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Hello, I purchased a Brother MFC-6490CW over a year ago and
Hello, I purchased a Brother MFC-6490CW over a year ago and finally set it up a few weeks ago. My black ink will not work. I thought maybe I damaged it because I first miss installed the yellow cartri… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a Brother MFC 490 that has stopped prining black ink.
I have a Brother MFC 490 that has stopped prining black ink. I have tried cleaning several times but to no avail. Do you have any suggestions? The printer was purchased Dec 2008… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
will Brother LC65 Black or colors High Yield Ink Cartridges
will Brother LC65 Black or colors High Yield Ink Cartridges work in the mfc-490. if not then why the mfc-6490 work with both l65 and l61… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I HAVE A BROTHER MFC-210C PRINTER WHOSE PRINT HEAD IF JAMED
I HAVE A BROTHER MFC-210C PRINTER WHOSE PRINT HEAD IF JAMED IN THE RIGHT HAND SIDE. I WILL NOT MOVE AND I CAN NOT GET TO IT TO UNJAM IT. WHAT CAN I DO… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I just bought a new brother printer. I have some problems
I just bought a new brother printer. I have some problems with the black ink. I went thru the online troubleshooting and did as it suggested. I allowed the printer to clean itself 5 times. I even took… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

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11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

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Bernie

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Sudipto

Sudipto

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Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

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Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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