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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3781
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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I changed my ink cartridge in my Cannon MX472 and now the is

Customer Question

I changed my ink cartridge in my Cannon MX472 and now the is u
JA: What kind of computer or device are you printing from?
Customer: Hello
JA: Hello. How can I help?
Customer: I changed ink cartridge yesterday and now the print Is not legible
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No I have a Cannon MX472 and I need to scan something to align my printer
Submitted: 8 months ago.
Category: Printers
Expert:  Richard replied 8 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please