Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have conected my V550 Scanner but it will not start. I get…

Customer Question
I have conected my...

I have conected my V550 Scanner but it will not start

Technician's Assistant: Is there an error code on your printer when you try to scan?

I get no error code it just will not start

Technician's Assistant: When did you last update the printer driver software?

It is not a printer it is the V55o scanner

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It is a scanner only

Submitted: 4 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Customer reply replied 4 months ago
The disc told me it was the latest download
Answered in 5 minutes by:
3/20/2018
Technician: UranIT, Network Administrator replied 4 months ago
UranIT
UranIT, Network Administrator
Category: Printers
Satisfied Customers: 1,303
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Printers Question
Technician: UranIT, Network Administrator replied 4 months ago

Do you use PC? If so, which version of Windows do you use, 7, 8, 10?

Ask Your Own Printers Question
Customer reply replied 4 months ago
Windows 10
Technician: UranIT, Network Administrator replied 4 months ago

Have you connected USB cable, downloaded and installed latest Scanner Driver?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My printer works but the scanner says it not connected. yes
my printer works but the scanner says it not connected … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have a Brother MFC-J450DW since 2014 I can print but have
I have a Brother MFC-J450DW since 2014 I can print but have tried to scan once again but it does not react after going through many tries … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
503 satisfied customers
I need to copy from newspapers and it would be wonderful if
Hi. I need to copy from newspapers and it would be wonderful if I could get the lid off so I could lay the middle parts of the paper over the scan surface. Is this possible? … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
503 satisfied customers
I have a V550 Photo scanner just purchased. I am trying to
Hello I have a V550 Photo scanner just purchased. I am trying to scan old school 35mm slides. I the scanner does not recognize the format and scans as if the slides are strip 5 frames of strip film … read more
Harry
Harry
2,046 satisfied customers
Scanner showing not connected. Just shows no scanner
just shows no scanner detected - same happened with a printer scanner … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
It's an ES400 scanner- 6mo old just started saying that the
It's an ES400 scanner- 6mo old just started saying that the program can't communicate with the scanner / screen says check power and usb connection. Did- its OK restarted computer still have problems.… read more
Cody
Cody
Computer Science
2,387 satisfied customers
I had a V500 scanner & am replacing it with a V550. Do I
I had a V500 scanner & am replacing it with a V550. Do I need to remove the desktop icon that is labeled as "Epson Scan" first? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have an Epson Perfection V550 Photo scanner. Is it
I have an Epson Perfection V550 Photo scanner. Is it compatible with Windows 10 Home? … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,171 satisfied customers
I bought an Epson Perfection V550 scanner. I am not able to
I bought an Epson Perfection V550 scanner. I am not able to download the software because I have a Max [OS 10.12.3]. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
I just had an Epson V550 scanner delivered. I tried
I just had an Epson V550 scanner delivered. I tried connecting to my iMac and Macbook Air. The iMac cannot find it to list in system preferences/ scanners. I've loaded the software but cannot even set scanner settings. The scanner is listed in the"About this Mac" window. … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I HAVE AN EPSON V550 SCANNER. THE LIGHT IS ON AND IT SAYS READY.
I HAVE AN EPSON V550 SCANNER. THE LIGHT IS ON AND IT SAYS READY. HOWEVER, IT JUST STOPPED CONNECTING TO THE COMPUTER, NO LIGHTS ARE ON. IT PREVIOUSLY HAD AN ERROR LIGHT. THE MANUAL SAID SHUT IT OFF AN… read more
Asriel
Asriel
Windows Systems Administrator
29 satisfied customers
Have tn- 420 Laser printer hl-2280dw printer and scanner.
Have tn- 420 Laser printer hl-2280dw printer and scanner. When my son downloaded, don't believe he set it up for the scanner. Just scanned some sheets but don't see it in my computer. Can I get anothe… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor\u0027s Degree
9 satisfied customers
I purchased a D110 Series Photosmart e-ALL-IN-ONE in June 2011.
I purchased a D110 Series Photosmart e-ALL-IN-ONE in June 2011. I am running Windows seven and Windows XP on a desktop that I am connected into a wireless network. About a month ago, I started having … read more
D. Marino
D. Marino
Independent Comp./Net. Security Pro
Vocational, Technical or Trade Scho
133 satisfied customers
I just replace both the black and color ink cartridges and
I just replace both the black and color ink cartridges and when I did a calibration, clean printer head, and test page. When i check ink leavel the black cartridge is only half full. I bought both car… read more
Nedim Milanovic
Nedim Milanovic
Manager
High School or GED
176 satisfied customers
I just purchased a Photosmart C4680, I cannot install or use
I just purchased a Photosmart C4680, I cannot install or use the scanner.... There are no scanner installation files on the set up disk.… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
Purchased a Photosmart Premium Fax 309a yesterday. All func
Purchased a Photosmart Premium Fax 309a yesterday. All functions work on my Windows XP machine. Scan function does not work on my iMac. Error message "scanner not detected". Harold NOTE! FAiled to men… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,391 satisfied customers
I purchased an HPpsc2110 all in one printer, scanner copier
I purchased an HPpsc2110 all in one printer, scanner copier back in 2002 I believe. Has worked wonderfully well. I recently purchased a Mac computer and am trying to install the program to be able to … read more
Namzyanzy
Namzyanzy
Bachelor's Degree
368 satisfied customers
I have an PSC 1315 all in one. I an print from the computer
I have an PSC 1315 all in one. I an print from the computer ( as in bank statements) and I can print from the prineter itself, but I can not scan any documents. Can you help?… read more
Santonu
Santonu
Hardware Engineer
PGDCA
3,434 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x