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I have pressed the reset button on my wireless router but it…

Customer Question
I have pressed the...

I have pressed the reset button on my wireless router but it will not connect, help

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

Its brand new

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just please get me connected to wireless

Submitted: 3 months ago.Category: Printers
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Answered in 1 minute by:
3/20/2018
Technician: Jason Jones, Technician replied 3 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,200
Experience: 10+ years work experience.
Verified

Hello,
I look forward to helping you today.

When you press the reset button on the router, it will erase all the settings on your router. So now you may need to reconfigure the router. Do you need help with that before we begin working with the printer?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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