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I cannot get my twin turbo to print. Dymo twin turbo. Since…

Customer Question
I cannot get my...

I cannot get my twin turbo to print

Technician's Assistant: What's the brand and model of your printer?

Dymo twin turbo

Technician's Assistant: How long has this been going on with your Dymo printer?

Since I added more usb porets

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It's been some time 6 mo

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

This added usb port has 3 ports one of the ports goes to a canon printer that is working

Submitted: 4 months ago.Category: Printers
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Answered in 5 minutes by:
3/19/2018
Technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 4 months ago

unplug the printer
go to start menu > control panel > devices/printers > right click on printer and choose remove
restart computer and then plug printer into different usb port

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Technician: Cody, Senior Systems Administrator replied 4 months ago

unplug the printer
go to start menu > control panel > devices/printers > right click on printer and choose remove
restart computer and then plug printer into different usb port

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Customer reply replied 4 months ago
I have windows10
Technician: Cody, Senior Systems Administrator replied 4 months ago

ok click start menu and type in control panel or type in devices and printers

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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