Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I'm trying to connect to my newWI-FI, BUT WHEN i GET TO

Customer Question
Second opinion] I'm trying to...
Second opinion] I'm trying to connect to my newWI-FI, BUT WHEN i GET TO where I input the pass word I can only input 7 characters and the pw is13 charaacters longJA: What's the brand and model of your printer?Customer: NX330 EPSON STYLUSJA: How long has this been going on with your Stylus?Customer: I just installed a new router todayJA: When did you last update the Operating System (OS) on the computer or device you're printing from?Customer: I' using winndows 10 for about 2 yrsJA: Anything else you want the Printer Expert to know before I connect you?Customer: no
Submitted: 4 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 hour by:
3/20/2018
Technician: Sheri, Expert replied 4 months ago
Sheri
Sheri, Expert
Category: Printers
Satisfied Customers: 736
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. It sounds like you are not choosing the correct encryption type that matches what your wifi network is using. Please check that first. Please reply and let me know if that works for you or if you have any questions. Then we can go to the next step if needed.

Regards,

Sheri-Expert

Ask Your Own Printers Question
Technician: Sheri, Expert replied 4 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Sheri Your Own Question
Sheri
Sheri
Sheri, Expert
Category: Printers
Satisfied Customers: 736
736 Satisfied Customers
Experience: Owner/Consultant at Computer Rescue, Inc.

Sheri is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
New windows 10 pc cannot connect to Epson stylus nx430.
new windows 10 pc cannot connect to Epson stylus nx430 … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My printer will not talk to my wi fi dongle. Epson xp 235.
we have just purchased a new dongle and the printer did work with the old dongle … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Cannot remember password. How to change. Epson Stylus NX330.
Just started - had to change router from Spectrum. … read more
Harry
Harry
3 satisfied customers
Unable to connect with my computer, Epson Stylus NX420, OVER
unable to connect with my computer JA: What's the brand and model of your printer? Customer: Epson Stylus NX420 JA: How long has this been going on with your Stylus? Customer: OVER 6 MONTHS JA: When d… read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
59 satisfied customers
Have WF3640. Can print to it from cell but not HP laptop.
Have WF3640. Can print to it from cell but not HP laptop. Laptop can print to a different WF3640 on a different network. Have reset/power cycled router, printer and reloaded printer drivers. connectin… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My copies have lines throughout and I don't understand
hi, my copies have lines throughout and I don't understand remedies in my manual...help please. Oh, yesterday prits were fine … read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
Not printing, and I don't even know where to start on
Not printing, and I don't even know where to start on fixining it … read more
Cody
Cody
Computer Science
2,387 satisfied customers
My pictures are very pink. Epson Stylus C88+ I just changed
I just changed all of the ink cartridges and this began … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need to get it connected online but I'm having problems.
I need to get it connected online but I'm having problems … read more
Harry
Harry
3 satisfied customers
Loading Ink. Epson Stylus NX510. 2 years. 3 Months. Guide me
loading Ink JA: What's the brand and model of your printer? Customer: Epson Stylus NX510 JA: How long has this been going on with your Stylus? Customer: 2 years JA: When did you last update the Operat… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Detailed ip setup checkup unknown. Epson stylus NX330. SINCE
SINCE AN UPDATE FOR WINDOWS TEN PREVIOUSLY IT WORKED FINE … read more
Harry
Harry
3 satisfied customers
I have an Epson Stylus photo 925 that I absolutely love but
I have an Epson Stylus photo 925 that I absolutely love but it won't run with windows 8 … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My printer is only printing a few words on the page. I have
My printer is only printing a few words on the page. I have new cartridges in it. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I am having trouble printing from my lap top. It was working
Hi there, I am having trouble printing from my lap top. It was working up until a few days ago but I have since changed from Telstra Wi Fi Connection to Optus Wi Fi Connection as in a dongle. I am won… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Second opinion] Paper light and ink light flashing
Second opinion] Paper light and ink light flashing independently and Print is not responding.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
While in the "copy" mode my Epson Stylus NX330 came up with
while in the "copy" mode my Epson Stylus NX330 came up with a printer error warning. E-01 Turn off. Now I can't get rid of the warning and can't make any copies. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
Unable to complete entry of router password, it goes to
unable to complete entry of router password, it goes to setup before finishing input of password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Epson stylus NX330 won't print from wireless because
Epson stylus NX330 won't print from wireless because password ***** have does not match password ***** setup … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x