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My son connected my lap top to the printer and it worked.

Customer Question
My son connected my...

My son connected my lap top to the printer and it worked. Now it is not working I have an hp lap top

Technician's Assistant: What's the brand and model of your printer?

Hp envy 4500

Technician's Assistant: How long has this been going on with your printer?

A few days it does print from my I pad

Technician's Assistant: When did you last update the Operating System (OS) on your jo-1019

I don't understand your question

Submitted: 6 months ago.Category: Printers
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Answered in 3 minutes by:
3/19/2018
Technician: Kamil Anwar, Technician replied 6 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 7,201
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Technician: Kamil Anwar, Technician replied 6 months ago

Which Operating system are you running?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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