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Not printing. Mg6821. One day. Unknown

Customer Question
Not printing Technician's Assistant:...

Not printing

Technician's Assistant: What's the brand and model of your printer?

Mg6821

Technician's Assistant: How long has this been going on with your printer?

One day

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Unknown

Submitted: 6 months ago.Category: Printers
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Answered in 3 minutes by:
3/19/2018
Technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 4,304
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 6 months ago

how is the printer connected?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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