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My question is about a Canon printer. MX922. How to print an…

Customer Question
My question is about...

My question is about a Canon printer

Technician's Assistant: What Canon model do you have?

MX922

Technician's Assistant: How long has this been going on with your Canon printer?

How to print an envelope

Technician's Assistant: The Printer Technician will be able to walk you through that. When did you last update the Operating System (OS) on the computer or device you're printing from?

Idon't know

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, it's an older printer and I forgot how to do envelopes.

Submitted: 4 months ago.Category: Printers
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Answered in 5 minutes by:
3/19/2018
Technician: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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