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Have changed ISP and printer showing as having fault. Canan…

Customer Question
Have changed ISP and...

Have changed ISP and printer showing as having fault

Technician's Assistant: What's the brand and model of your printer?

Canan Pixma 3500

Technician's Assistant: How long has this been going on with your Pixma?

Since changing ISP about a week

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Not known

Submitted: 4 months ago.Category: Printers
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Answered in 4 minutes by:
3/19/2018
Technician: Md. Sadique, Engineer replied 4 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,660
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Technician: Md. Sadique, Engineer replied 4 months ago

I assume the printer is connected wirelessly.

If yes, then did you reconnect your printer to your wireless internet after switching to a new ISP.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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