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Offline can't connect to wi fi or hp notebook. Tried

Customer Question
Offline can't connect to...

Offline can't connect to wi fi or hp notebook

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Tried wireless should I use usb and what do I do also have a tablet

Technician's Assistant: When did you last update the printer driver software?

Just bought printer yesturday

Submitted: 5 months ago.Category: Printers
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Answered in 1 hour by:
3/19/2018
Technician: Suhasini Velu,
 replied 5 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily. Before we proceed with any troubleshooting, please explain the issue you are facing.

Is it with the WiFi router or your printer?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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