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I have download the Canon MX470 on my computer. I have
I have download the Canon MX470 on my computer. I have Windows 10. I use to be able to scan documents until today. I get a pop up : You do not have the requied privileges to access the specified folde… read more
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Samuel White
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I have a canon pixma MX922 and when I press scan I get a
I have a canon pixma MX922 and when I press scan I get a message Code 11.244.0 what can I do to fix this issue … read more
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Richard
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I have an Epson WF3640 and I cannot figure out how to
Hi, I have an Epson WF3640 and I cannot figure out how to combine a scan into a multi page pdf. The only menu option I see for multi page is a TIFF file and that turns it into a black background /whit… read more
Russell H.
Russell H.
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MG5520 printer scanner won't function. Error code 3,20,19.
MG5520 printer scanner won't function. Error code 3,20,19 … read more
Shefin
Shefin
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I have a epson Artisan 837. I have used the scanner on a
I have a epson Artisan 837. I have used the scanner on a regular basis with no difficulty. I am now trying to scan a document and have a pop up window the says "files cannot be saved to the selected f… read more
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Richard
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I get error message you do not have the required privileges
I get error message you do not have the required privileges to access the specified folder, when I want to scan … read more
Tech Ben
Tech Ben
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I have a RX620 printer. Now it has an error message that
I have a RX620 printer. Now it has an error message that says "Scanner error occurred . See scanner documentation." I am not trying to scan, and the message won't go away. The printer makes a brief, g… read more
Kris R
Kris R
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It jammed when scanning, but it wasn't a normal jam. I
It jammed when scanning, but it wasn't a normal jam. I removed the page and tried to reload but it would not attempt to pull the page thru. I looked to make nothing in any roller etc and all good. On … read more
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Josh
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Sorry it is an epson, 4 years old not used much NX420, Hp
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IT Miro
IT Miro
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I have a MAC OS Sierra 10.12 and all of a sudden I'm not
I have a MAC OS Sierra 10.12 and all of a sudden I'm not able to scan any documents to the MP Navigator - I've tried reinstalling app and driver and still doesn't work … read more
Dustin
Dustin
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Getting error code 0753 "cannot connect" on a Canon Image
Getting error code 0753 "cannot connect" on a Canon Image Runner 1730 when I try to scan and email. I've checked and double checked the connections. I've tried shutting the machine off for a minute a … read more
Robert M.
Robert M.
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I have a Pro 8600 plus printer/scanner, etc. and I cannot make
I have a Pro 8600 plus printer/scanner, etc. and I cannot make it simply scan an image to my computer I get all this crap about scanning to email or scanning to some kind of web page, and ultimately c… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
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My hp photosmart c7250 and my laptop (Win XP - toshiba) cant
My hp photosmart c7250 and my laptop (Win XP - toshiba) can't seem to communicate properly. When I want to print, the hp sends the "offline" message and then proceeds to cycle on and off line continuo… read more
Sudipto
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Hi, I have just bought a Workcentre 3210, an installed the
Hi, I have just bought a Workcentre 3210, an installed the MacOSX drivers from the disks, and it won't allow me to print duplex (there is no selectable option) and it won't allow me to scan over the n… read more
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cannot install Hp 2055DN needs administartor to install but
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James
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I have a brother MFC-490CW. I cannot scan a document when
I have a brother MFC-490CW. I cannot scan a document: when I hit the "Scan" button the display says "Check connection" and beeps. I cannot FAX either. When a slide my document in, it says "ADF Ready".… read more
Russell H.
Russell H.
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Hi, My HP J6450 all in one printer has been working very well.
Hi, My HP J6450 all in one printer has been working very well. I upgraded my internet package from Bell yesterday and perhaps coincidentally I can't print anymore. The scanner works well and I have no… read more
Sowrav D.
Sowrav D.
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When I try to scan and e-mail, or scan and print, I get a message
When I try to scan and e-mail, or scan and print, I get a message that my LiDE 200 scanner is "offline" thus it won't work. I have tried everything I know to deal with this problem but "no go". What d… read more
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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