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I'm trying to print a range of pages from HP OfficeJet Pro…

Customer Question
I'm trying to print...

I'm trying to print a range of pages from HP OfficeJet Pro 6978 Operating manual. the range I select does not print, another range does.

Technician's Assistant: What kind of computer or device are you printing from?

HELP!

Technician's Assistant: How long has this been going on with your OfficeJet?

27" iMac August 2017

Technician's Assistant: When did you last update the Operating System (OS) on your model

When High Sierra came out...may have updated since...get notices of Updates in App store

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just help me with my problem described above

Submitted: 1 month ago.Category: Printers
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Answered in 4 hours by:
3/19/2018
Technician: Harry, Engineer replied 1 month ago
Harry
Harry, Engineer
Category: Printers
Satisfied Customers: 1,678
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Printers Question
Customer reply replied 1 month ago
Can I leave the computer, or do I need to stay here?
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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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