Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

How do I change the ink cartridges in my HP Envy 7640

Customer Question
How do I change...

How do I change the ink cartridges in my HP Envy 7640 printer

Technician's Assistant: What's the model of your printer?

HP Envy 7640

Technician's Assistant: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?

No errors just not printing real clear like it need ne ink

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No that's all

Submitted: 3 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 1 hour by:
3/18/2018
Technician: Suhasini Velu,
 replied 3 months ago
Suhasini Velu
Category: Printers
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. Sorry for the delayed response I just now saw your question.

Before we proceed with any troubleshooting, please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
Estimated ink cartridge shows ink in black cartridge but
estimated ink cartridge shows ink in black cartridge but will not print. Ink alinement show black ink box empty. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
Trying to change ink cartridge but the glass cover is locked
Trying to change ink cartridge but the glass cover is locked and will not open to allow access. Is there a problem which needs to be fixed or a command to unlock the cover and gain access? Thanks … read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
I dis enrolled from HP instant ink because I ran out of ink
I dis enrolled from HP instant ink because I ran out of ink prior to receiving shipment. Now I cannot print because I dis enrolled. Extorsion, don't you think? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have a HP Envy 7640 printer, fax, etc. It keeps coming up
I have a HP Envy 7640 printer, fax, etc. It keeps coming up with an error message of "Remove and reinstall the indicated ink cartridge, making sure it is correctly installed, and then touch OK." I hav… read more
Sheri
Sheri
Bachelor\u0027s Degree
573 satisfied customers
I can't get a clear print of a simple one-page excel sheet.
I can't get a clear print of a simple one-page excel sheet. I have an HP ENVY 7640 printer. I also tried printing something else by just putting a document on the printer itself and I also got a bad p… read more
Patrick Evans
Patrick Evans
Network Engineer
MS
125 satisfied customers
I am trying to change the ink cartridge on my hp envy 7640
I am trying to change the ink cartridge on my hp envy 7640 and it won't allow me to do so, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
7640 HP ENVY Printer has jammed error signal. ink cartridge
7640 HP ENVY Printer has jammed error signal. ink cartridge assembly does not move freely as if gears were in the wrong position for start. how do I set gears for start? … read more
Harry
Harry
2,032 satisfied customers
My Hp envy 7640 will not print states remove and reinstall
My Hp envy 7640 will not print states remove and reinstall ink cartridge indicated making sure it is correctly installed then touch ok. I have done this 15 times making sure cartridge locks in no luck… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
It needs new ink; i have the cartridges, but i don't know
it needs new ink; i have the cartridges, but i don't know how to insert them. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
After multiple tries, I cannot get my HP Envy 7640 to accept
After multiple tries, I cannot get my HP Envy 7640 to accept the 62XL ink cartridges as correctly installed. What do I do? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I recently purchased a HP ENVY 7640. I am on a monthly plan
I recently purchased a HP ENVY 7640. I am on a monthly plan for ink cartridges. I received my first replacements and installed the last week. After making a few copies, I received a message saying tha… read more
Tech Ben
Tech Ben
Information Systems Manager
Bachelor\u0027s Degree
262 satisfied customers
I put in a new HP ink cartridge. The alignment failed,
I put in a new HP ink cartridge. The alignment failed, saying I may have to clean the cartridges. What do I clean them with. Thanks. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
3,781 satisfied customers
My printer number is HP Envy 7640 that I bought at Best Buy
Hi John. My printer number is ***** Envy 7640 that I bought at Best Buy and I need to order ink but I don't know which Ink to order. Can you help me? … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I'd like to know why the HPEnvy 7640 does not print in color
I'd like to know why the HPEnvy 7640 does not print in color after the new color cartridge was installed? … read more
Sean T
Sean T
IT Techncian
High School or GED
9 satisfied customers
Trying to insert new black ink. Is the printer off or on?
trying to insert new black ink. Is the printer off or on? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,316 satisfied customers
It is new, and I don't know how to change the ink on the
It is new, and I don't know how to change the ink on the printer. It it an HP Envy 7640 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Hewlett-Packard - Enterprise WSD Multi-Function Printer,
Hewlett-Packard - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Print - HP ENVY 7640 series - Error 0x800f020b … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Recently changed the ink cartridges in my printer (HP ENVY
recently changed the ink cartridges in my printer (HP ENVY 7640 all in one) printer now refuses to print...fax mode appears on screen followed by "printer fails to respond" … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,390 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x