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How do I set printer X510 to heavyweight paper? Printer will…

Customer Question
How do I set...

How do I set printer X510 to heavyweight paper? Printer will not advance business card stock.

Technician's Assistant: How long has this been going on with your X510?

Sorry NX510. Today because I did not use heavyweight paper before

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Probably a few months ago.

Submitted: 6 months ago.Category: Printers
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Answered in 4 hours by:
3/18/2018
Technician: Russell H., Printer and Office Tech replied 6 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 13,151
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your printer question.

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Technician: Russell H., Printer and Office Tech replied 6 months ago

Please tell me what the maker name of your printer is, and what the computer is - Windows, or Apple, please?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Printer and Office Equip. Specialist

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11+ yrs experience, inkjets & lasers, from huge to portable

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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