Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I bought an Pixma MG3022. I have a computer with no disc…

Customer Question
I bought an Pixma...

I bought an Pixma MG3022. I have a computer with no disc drive and cannot find a support site to download the app.

Technician's Assistant: What kind of computer or device are you printing from?

Elaio

Technician's Assistant: How long has this been going on with your Pixma?

I just bought the printer in December from Walmart. Problem is that I do not have a disc drive perefrial yet and cannot find a legitimate site to down load the app. Even your enclosed instructions.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thank you

Submitted: 6 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 8 minutes by:
3/18/2018
Technician: ITCris, Technician replied 6 months ago
ITCris
ITCris, Technician
Category: Printers
Satisfied Customers: 7,090
Experience: Experience of Installation & Repairs on Printers 6 years.
Verified

Hi, thanks for using JustAnswer.com I am Cris and will be glad to assist you.

Ask Your Own Printers Question
Technician: ITCris, Technician replied 6 months ago

You can download the drivers/software from the link below. When you reach the site it should auto detect your Operating System and show you the software available. Download the Full Feature Software then run the software to start the install.

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg3022/pixma-mg3022?tab=drivers_downloads

If you need further assistance I can offer remote support. If not please take a moment to rate my service and submit at the top.

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ITCris Your Own Question
ITCris
ITCris
ITCris, Technician
Category: Printers
Satisfied Customers: 7,090
7,090 Satisfied Customers
Experience: Experience of Installation & Repairs on Printers 6 years.

ITCris is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I am unable to connect with my cannon MG3022 printer that
i am unable to connect with my cannon MG3022 printer that was working at one time … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I recently had to reinstall a Canon PIXMA Mg3022 wireless
I recently had to reinstall a Canon PIXMA Mg3022 wireless printer. The reinstall seemed to go ok but then I noticed the desktop icon was missing. The can I load this icon? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My daughter bought me a Canon PIXMA TS3122 wireless printer
My daughter bought me a Canon PIXMA TS3122 wireless printer for my Birthday in December 2017, but the printer start-up disc did not come with the Key Code numbers to down load it onto my Laptop. Seria… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Changed my internet provider and need to connect printer by
Changed my internet provider and need to connect printer by wifi … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have a Cannon Pixma printer. It is the 3000 series. I
I have a Cannon Pixma printer. It is the 3000 series. I cannot get it to connect to my wifi router. Can you help me? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I lost the disc's for them & my computer had everything
I lost the disc's for them & my computer had everything wiped off of it. Is there any way to get the drivers for them again? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
Nothing is wrong with my printer. I am not very good at
Nothing is wrong with my printer. I am not very good at reading. I am better off being told how to set up my printer. I bought a new Canon Pixma MX492 yesterday and I want to know how to install it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have a new computer. I can't find info about how to
I have a new computer. I can't find info about how to download the dashboard so I can scan a document. Canon MG3022 … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I need to install it on my mac. I have no cd port, its new.
my mac has no cd port, so i can not use the cd that came with the printer. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
836 satisfied customers
I'm trying to setup the Wi-Fi with the printer to my laptop,
I'm trying to setup the Wi-Fi with the printer to my laptop … read more
Cody
Cody
Computer Science
2,527 satisfied customers
I can not locate my cannon 3022 on the list so i can
I can not locate my cannon 3022 on the list so i can install … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Not finding modem, mg3022, hp with windows 10, from the time
right no the printer show the power light & both the network light & the direct light… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I just bought anew Canon printer and I can't get itset up.
I just bought anew Canon printer and I can't get itset up. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I just bought and installed the dvd for setup. it apparently
I just bought and installed the dvd for setup. it apparently when ok, except now when I pass aprint file, the printer is offline??? … read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor's Degree
103 satisfied customers
I donot know to have my lap to work with my cannon mg3022,
I donot know to have my lap to work with my cannon mg3022 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I am trying to install my new printer the MG3022. I am
I am trying to install my new printer the MG3022. I am having trouble getting it connecting to my laptop. I have followed the instructions and they are not helping. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I cannot download. The disk does not have the scanner drive.
I cannot download . The disk does not have the scanner drive. I have talked with a tech before. Can you take over my computer and do it for me?? I wrote down what he said, but evidently did not get it… read more
PC_Wizzard
PC_Wizzard
IT Technician
48 satisfied customers
I have bought a new computer and cannot run the set updisc
I have bought a new computer and cannot run the set updisc for my Cannon Pixma MP500 printer. An error message advises that the set up disc is not compatible with a 64 bit processor. How can I overcom… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x