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New printer PIXMA can not print copy. USB. Just installed it…

Customer Question
New printer PIXMA...

New printer PIXMA can not print copy

Technician's Assistant: How are you connecting to your Pixma: wirelessly or by USB?

USB

Technician's Assistant: When did you last update the printer driver software?

Just installed it

Submitted: 4 months ago.Category: Printers
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Answered in 6 hours by:
3/18/2018
Technician: Elgin Vega, Computer Hardware Engineer replied 4 months ago
Elgin Vega
Elgin Vega, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 191
Experience: Tech Support Analyst at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

Have you installed the printer driver?

What operating system is installed in the computer?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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