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It is not printing,but starts up, lexmark 5800, some time…

Customer Question
It is not printing,but...

It is not printing,but starts up

Technician's Assistant: What's the brand and model of your printer?

Lexmark 5800

Technician's Assistant: How long has this been going on with your Lexmark printer?

Some time know it comes up as bad power cord but it starts up when computor starts up

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

About a year ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It tells me when we try to print we need a power cord is that the prob

Submitted: 4 months ago.Category: Printers
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Answered in 5 minutes by:
3/17/2018
Technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 4 months ago

probably will want to get a new power cord for it, or try different wall outlets, make sure its not plugged into a power strip

Is it plugged in with a usb cable to the computer or wireless?

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