Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

The light for wfi dosent come on. Canon pixma mg3022. Just…

The light for...

The light for wfi dosent come on

Technician's Assistant: What's the brand and model of your printer?

Canon pixma mg3022

Technician's Assistant: How long has this been going on with your Pixma?

Just trying to do first setup

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Computer a week ago

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It also doesn't hook up to my cell phone

Show More
Show Less
Ask Your Own Printers Question
Answered in 28 minutes by:
3/17/2018
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 30,717
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Did you connect the printer to your computer to set up the wifi?

Ask Your Own Printers Question
Customer reply replied 4 months ago
Tried to thru my wfi , would go up to the point of asking to turn on wfi button on printer. When pushing and holding button the light dosent flash

Thanks for the info,

that process really doesn't work well on these printers, it only works for basic unsecured networks or routers using wps, which most do not support because of security limitations.

What you really need to do to properly set up the printer is connect it to your computer via usb cable,

install the software disc that came with the printer, and that software will allow the computer to program the printer to connect to the wifi by choosing the wifi network and putting your wifi password ***** Then after that is done you can disconnect the usb cable if desired to use it on the wifi network for printing from your phone.

Ask Your Own Printers Question
Customer reply replied 4 months ago
I was coming to that point too, as I tried wfi connection to my phone too, and that doesn't work either, same problem.
So I'll take it from there, THANKS A LOT!

You're very welcome! If you get stuck or need more help along the way feel free to get back in touch.

Thank you,

Nathan

Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 30,717
Experience: Computer networking/repair. 12+ years experience.
Verified
Nathan and 87 other Printers Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 30,717
30,717 Satisfied Customers
Experience: Computer networking/repair. 12+ years experience.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,390 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,163 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,124 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I'm trying to hook up MG3022. I have tried 3 times to set it
I'm trying to hook up MG3022. I have tried 3 times to set it up but each time it gets stuck at the print head alignment. The power light on the unit starts flashing. I've double checked the print cart… read more
Orlando
Orlando
Business Administration
It won't print. I was able to print from my phone and
It won't print. I was able to print from my phone and computer, but now it's not working. … read more
Nathan
Nathan
Engineer
30,717 satisfied customers
Copier works great but won't connect by wireless so not
Second opinion] Copier works great but won't connect by wireless so not helpful when wanting to print from computer or phone. Have already had those looked at and new drivers updated, etc... Printer m… read more
Harry
Harry
2,032 satisfied customers
Copier works great but won't connect by wireless so not
Copier works great but won't connect by wireless so not helpful when wanting to print from computer or phone. Have already had those looked at and new drivers updated, etc... Printer message is that i… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Changed my internet provider and need to connect printer by
Changed my internet provider and need to connect printer by wifi … read more
Sudipto
Sudipto
Engineer
High School or GED
1,163 satisfied customers
I just purchased a MG3022 I am tring to connect it to an I
I just purchased a MG3022 I am tring to connect it to an I mac with a 10.8 operating system. I downloaded the driver for a 10.8 operating system when I try to load it a message appears that this softw… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I have a new MG3022. I hooked it up and it won't print, It
I have a new MG3022. I hooked it up and it won't print … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
716 satisfied customers
I have a new computer. I can't find info about how to
I have a new computer. I can't find info about how to download the dashboard so I can scan a document. Canon MG3022 … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
The alarm light flashes constantly, It's a canon pixma
we've been trying everything we can for about a week. We just tried to print and there it was … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
497 satisfied customers
Trying to connect wireless mg3022 to my ipad, Canon pixma
Trying to connect wireless mg3022 to my ipad JA: What's the make/model number of your printer? How old is it? Customer: Canon pixma mg3022 just bought it JA: What kind of computer are you printing fro… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Not finding modem, mg3022, hp with windows 10, from the time
right no the printer show the power light & both the network light & the direct light… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I just bought anew Canon printer and I can't get itset up.
I just bought anew Canon printer and I can't get itset up. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I purchased a PIXMA MG3022 and have gone online to download
I purchased a PIXMA MG3022 and have gone online to download as per instructions - there is no 3022, so I selected 3020. The download happens but nothing comes up to complete the setup … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I donot know to have my lap to work with my cannon mg3022,
I donot know to have my lap to work with my cannon mg3022 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I am trying to install my new printer the MG3022. I am
I am trying to install my new printer the MG3022. I am having trouble getting it connecting to my laptop. I have followed the instructions and they are not helping. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Well it won't connect to my wifi and then the blue light and
well it won't connect to my wifi and then the blue light and the green light next to network are both on and neither one is blinking. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I just bought a MG3022 and cant get it setup, please help.
I just bought a MG3022 and cant get it setup, please help … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I have a Canon Pixma MX350 printer, which was in fine working
I have a Canon Pixma MX350 printer, which was in fine working condition when I went out of town 3 weeks ago. Coming home, the computer tells me the printer is offline. It is hooked to our system wirel… read more
DrKlahn
DrKlahn
Principal Systems Engineer
Bachelor's Degree
615 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x