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My lex printer only prints less then 5 sheets how do i get…

Customer Question
My lex mark printer...

My lex mark printer only prints less then 5 sheets how do i get it to print more?

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly

Technician's Assistant: When did you last update the printer driver software?

I don't my cousin gave it to me yesterday cuz he got a new 1

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I'd like to have a phone # just in case i can't get through to u on my computer?

Submitted: 4 months ago.Category: Printers
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Answered in 2 hours by:
3/17/2018
Technician: Sheri, Expert replied 4 months ago
Sheri
Sheri, Expert
Category: Printers
Satisfied Customers: 720
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. Is the computer you are printing ffrom a PC or Mac? If PC, what version of Windows?

Regards,

Sheri-Expert

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Customer reply replied 3 months ago
PC with Windows10
Customer reply replied 3 months ago
NO
Technician: Sheri, Expert replied 3 months ago

If you are referring to a remote service offer, please ignore it. it is system generated automatically, not by me.

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Technician: Sheri, Expert replied 3 months ago

Please provide the exact model of the Lexmark printer.

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Customer reply replied 3 months ago
ok i don't wanna buy anything just wanted an aswer
Technician: Sheri, Expert replied 3 months ago

I need the model of the printer to be able to send you a solution.

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Customer reply replied 3 months ago
i'll have to get bck to u i gave the printer to a friend
Customer reply replied 3 months ago
back*
Technician: Sheri, Expert replied 3 months ago

No problem. Just reply when you have it.

Regards,

Sheri-Expert

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Customer reply replied 3 months ago
ok
Technician: Sheri, Expert replied 3 months ago

Thanks.

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Customer reply replied 3 months ago
ok
Technician: Sheri, Expert replied 3 months ago

I check for replies throughout the day, daily.

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Customer reply replied 3 months ago
ok i'll get back to u when i get the info from my friend
Technician: Sheri, Expert replied 3 months ago

Just checking in to see if you know the model yet.

Regards,

Sheri-Expert

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Customer reply replied 3 months ago
i haven't contacted my friend yet maybe tom. he'll be home
Technician: Sheri, Expert replied 3 months ago

OK, thank you. Just reply to this message with an update once you have the information.

Regards,

Sheri-Expert

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Technician: Sheri, Expert replied 3 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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