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It's my printer it only print the first line of what I am…

It's my printer it...

It's my printer it only print the first line of what I am printing

Technician's Assistant: Have you tried running your printer's self-cleaning cycle? (Sometimes you have to run this several times to see results.)

I never did and now can i

Technician's Assistant: Have you tried wiping down the metal contacts on your printer and cartridges?

I don't understand where is the metal

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Answered in 29 minutes by:
3/17/2018
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,917
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your printer question.

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Please tell me more about the whole printing system:

- what computer?

- what operating system (Windows, MAC OS X, Linux maybe) ?

- what programs printed from show this defect?

- is the printer wireless/WiFi, or on a USB cable?

Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,917
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified
Russell H. and 87 other Printers Specialists are ready to help you
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Customer reply replied 4 months ago
my computer is a dell windows the printer is a dell v515w
Customer reply replied 4 months ago
now long is it going to take
Customer reply replied 4 months ago
please answer me

I'm here... please click on this link:

http://www.justanswer.com/remotedesktop/join.aspx?Session=ec79211c-013b-44aa-971f-725efb224ce0

& on that page, scroll down to where it says I ACCEPT, click on that, download the Elsinore app, and Run or Start or Open it.

Then I will be able to connect to your system and see what is wrong and fix it, I hope.

Ask Your Own Printers Question

Got printer working again, color image printed and text page printed & text page copied also. Thank you.

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Russell H.
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,917
12,917 Satisfied Customers
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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