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Paper jam manual says to open the rear tray and remove cover…

Customer Question
Paper jam manual says...

Paper jam manual says to open the rear tray and remove cover where is the cover?

Technician's Assistant: What's the brand and model of your printer?

Canon MG8150

Technician's Assistant: How long has this been going on with your MG8150?

Only today when I tried to print an envelope it gt stuck

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Mmm don't know

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

MacOS High Sierra version 10.13.3

Submitted: 6 months ago.Category: Printers
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Customer reply replied 6 months ago
Still waiting
Customer reply replied 6 months ago
How long does it take
Answered in 5 hours by:
3/17/2018
Technician: jeffreybongers, Engineer replied 6 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,117
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello, my name is***** will be assisting you today. Lets get started!

I'm so sorry for the extended wait time. Do you still need assistance with your issue?

Kind regards,

Jeffrey

Ask Your Own Printers Question
Technician: jeffreybongers, Engineer replied 6 months ago

Do you still need assistance regarding this problem?

Waiting for your reply,

Kind regards,
Jeff

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Category: Printers
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