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My Et 2500 prints the same material over and over no matter…

Customer Question
My Et 2500 prints...

My Et 2500 prints the same material over and over no matter what I submit. I have a new Mac high Sierra.

Technician's Assistant: What's the brand and model of your printer?

Epson Et-2500

Technician's Assistant: How long has this been going on with your ET-2500?

Since I set up the new Mac

Technician's Assistant: When did you last update the Operating System (OS) on your model

The current operating system is high Sierra

Submitted: 4 months ago.Category: Printers
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Answered in 4 hours by:
3/17/2018
Technician: Kamil Anwar, Technician replied 4 months ago
Kamil Anwar
Kamil Anwar, Technician
Category: Printers
Satisfied Customers: 6,957
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Technician: Kamil Anwar, Technician replied 4 months ago

Can we do a remote session so i can fix this for you?

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Customer reply replied 4 months ago
What would you like to try?
Last evening I turned the Epson off, then when I turned it on again it worked. Why would that happen?
Customer reply replied 4 months ago
I do not want to switch to remote assistance.
Technician: Kamil Anwar, Technician replied 4 months ago

Have you checked the printer settings?

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Customer reply replied 4 months ago
The print settings are: Default printer is Last printer used; printers - Epson ET - 2550 series
Technician: Kamil Anwar, Technician replied 4 months ago

Reinstall the printer

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Customer reply replied 4 months ago
The printer seems to be working fine now. My computer technician here in Parksville helped with it. I won't need any more communication with you. Thank you for your time.
Technician: Kamil Anwar, Technician replied 4 months ago

Okay

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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