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I had something caught in my cannon mg2520 and i unplug it…

Customer Question
I had something caught...

I had something caught in my cannon mg2520 and i unplug it and removed the obstruction then when i plug it back in i couldn't get it to start

Technician's Assistant: What device or product does this involve?

The PIXMA 2520

Technician's Assistant: What kind of computer or device are you printing from?

DEll

Technician's Assistant: How long has this been going on with your Pixma?

It just started

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Not since i purchased it

Submitted: 4 months ago.Category: Printers
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Answered in 14 minutes by:
3/16/2018
Technician: Nathan, Engineer replied 4 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 30,759
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Are you getting any type of error light/message?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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