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Mr, Epson XP-440 Model. One week-new. It's updated weekly.

Customer Question
Hi Mr Wilson, Technician's...

Hi Mr Wilson,

Technician's Assistant: What's the brand and model of your printer?

Epson XP-440 Model

Technician's Assistant: How long has this been going on with your XP-440?

One week-new.

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It's updated weekly

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It was a wireless printer, Then Geek Squad a=suggested i wire it with a Cable

Submitted: 5 months ago.Category: Printers
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Answered in 1 minute by:
3/16/2018
Technician: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 4,039
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 5 months ago

Is it currently connected with a usb cable or trying to do wireless?

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Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Technician: Cody, Senior Systems Administrator replied 5 months ago

you should see option for remote assistance on your side

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Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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