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I have a ACER computer and a Kodak printer that I cannot get…

Customer Question
I have a ACER...

I have a ACER computer and a Kodak printer that I cannot get to communicate

Technician's Assistant: What Kodak model do you have?

Verity 55

Technician's Assistant: How long has this been going on with your Kodak printer?

From day one

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don’t know how to do that so probably hadn’t been done

Technician's Assistant: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?

No thanks

Submitted: 4 months ago.Category: Printers
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Answered in 3 hours by:
3/16/2018
Technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Printers
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Technician: Cody, Senior Systems Administrator replied 4 months ago

How is the printer connected?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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