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This answer was rated:

Doesnt work, sorry. Hp envy 4515 but i dont have a

Doesnt work, sorry Technician's...

Doesnt work, sorry

Technician's Assistant: What's the brand and model of your printer?

Hp envy 4515 but i dont have a connecting cord just yet

Technician's Assistant: Who makes your router?

Tp link

Technician's Assistant: What have you tried so far?

Multiple passowrd changes, google security aduit, he resets the password ***** everytime

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Ive also tried deleting the accounts entirely

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Answered in 1 minute by:
3/16/2018
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 18,330
Experience: 10+ years work experience.
Verified

Hello,

My name is***** will be the person helping you today.

How may I help you today? Are you having a problem with your account or with a printer?

Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 18,330
Experience: 10+ years work experience.
Verified
Jason Jones and 87 other Printers Specialists are ready to help you
Ask your own question now
Customer reply replied 1 month ago
google email accounts, didnt realize you only deal wtih printers
Customer reply replied 1 month ago
hacked google email accounts, ive tried reseting passwords multiple times but he resets them instantly, ive aslo tried deleting all email accounts which may have worked, cant tell. ive also tried good security manager
Customer reply replied 1 month ago
everytime i reset the password ***** instantly resets it, has access to all my email accountsi dont need printer assistance

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 84
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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Customer reply replied 1 month ago
not working, im enteing 84 but the buttom remains greyed out, wont open a downlod

The new code is: 46

Ask Your Own Printers Question

Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 46
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

Ask Your Own Printers Question
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Jason Jones
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 18,330
18,330 Satisfied Customers
Experience: 10+ years work experience.

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