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Printer won't feed paper. Canon mx922. Since last night.

Customer Question
Printer won't feed paper ...

Printer won't feed paper

Technician's Assistant: What's the brand and model of your printer?

Canon mx922

Technician's Assistant: How long has this been going on with your MX922?

Since last night. keep saying paper jam

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I dont know what that is. but also its a edible printer

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Oh and it also keep telling me something about abrasions to uncheck it but i cant find it

Submitted: 4 months ago.Category: Printers
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Answered in 2 hours by:
3/16/2018
Technician: Dustin, Printer Repair Specialist replied 4 months ago
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 14,239
Experience: A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Technician: Dustin, Printer Repair Specialist replied 4 months ago

Follow through all the steps on this page to clean the paper feed roller.

https://support.usa.canon.com/kb/index?page=content&id=ART143819

be thorough and methodical in following those steps, as this should fix the issue.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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Dustin
Dustin
Dustin, Printer Repair Specialist
Category: Printers
Satisfied Customers: 14,239
14,239 Satisfied Customers
Experience: A deep understanding and technical prowess in the finer points of printing and printer repair. Also worked in The US Army as A Network Switching Systems Operator/Controller

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