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Does not print. Xp630. 24 hours changed ink too. Don't

Customer Question
Does not print Technician's...

Does not print

Technician's Assistant: What's the brand and model of your printer?

Xp630

Technician's Assistant: How long has this been going on with your printer?

24 hours changed ink too

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Don't remember

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I was trying to print a prepared letter from my documents.

Submitted: 5 months ago.Category: Printers
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Answered in 1 minute by:
3/16/2018
Technician: Richard, Technician replied 5 months ago
Richard
Richard, Technician
Category: Printers
Satisfied Customers: 47,537
Experience: Printer and scanner problem resolver for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to print?

Please let me know

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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