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REPLACE MIANTENANCE CARTRIDE AND ERROE APPEARD E161-403E,

REPLACE MIANTENANCE CARTRIDE AND...

REPLACE MIANTENANCE CARTRIDE AND ERROE APPEARD E161-403E

Technician's Assistant: What's the brand and model of your printer?

CANON OCE 2436

Technician's Assistant: How long has this been going on with your Canon printer?

JUST THIS MORNING

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

THE MACHINE IS NOT ACTIVE I AM REPLACE PARTS AT THE MOMENT

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

NO THATS ALL AND HOW TO RESET THE ERROR

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Customer reply replied 4 months ago
Need answer please . Thanks
Answered in 6 hours by:
3/16/2018
cvd4311
cvd4311, Computer Analyst
Category: Printers
Satisfied Customers: 1,105
Experience: I have worked on printers at my job for over 7 years.
Verified

Before you replace the print head Go to maintenance then select replace print head. The error is that you need to install a new printhead.

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Before you replace the print head Go to maintenance then select replace print head.

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Customer reply replied 4 months ago
Can not go into menu

You can't select menu on printer?

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Is the screen off?

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Good morning, did you still need help on this ticket?

If not please RATE 4 stars or above and I will close the ticket.

cvd4311
cvd4311, Computer Analyst
Category: Printers
Satisfied Customers: 1,105
Experience: I have worked on printers at my job for over 7 years.
Verified
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cvd4311
cvd4311, Computer Analyst
Category: Printers
Satisfied Customers: 1,105
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Experience: I have worked on printers at my job for over 7 years.

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