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My Canon 250 won't print and says it is ofline, can you help…

Customer Question
My Canon 250...

My Canon 250 won't print and says it is ofline, can you help me

Technician's Assistant: How are you connecting to your Canon printer: wirelessly or by USB?

Wireless and bigpond

Technician's Assistant: When did you last update the printer driver software?

Never ,I have had it a long time

Submitted: 4 months ago.Category: Printers
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Answered in 5 minutes by:
3/16/2018
Technician: Jason Jones, Technician replied 4 months ago
Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 19,218
Experience: 10+ years work experience.
Verified

Hello,

My name is***** will be the person helping you today.

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Technician: Jason Jones, Technician replied 4 months ago

Do you know if the printer itself is still connected to the wireless signal or not?

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