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My XP-420 just started this today. I has created a new

Customer Question
My XP-420 just started...

My XP-420 just started this today. I has created a new printer called "print" where all jobs are rejected. As long as this "print" printer is listed on a print menu, no job will print on the printer. I am running Kubuntu 17.10 and trying to print labels using glabel. There is plenty of ink.

Technician's Assistant: What's the brand and model of your printer?

Epson XP-420 as I stated.

Technician's Assistant: How long has this been going on with your XP-420?

Started today

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

About two months ago

Submitted: 6 months ago.Category: Printers
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Answered in 10 hours by:
3/16/2018
Technician: Joel Kalman, Engineer replied 6 months ago
Joel Kalman
Joel Kalman, Engineer
Category: Printers
Satisfied Customers: 1,095
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Technician: Joel Kalman, Engineer replied 6 months ago

What is your computer operating system?

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Customer reply replied 6 months ago
Linux (Kubuntu 17.10 distribution)
Customer reply replied 6 months ago
Actually, I fixed it myself. Problem solved.
Technician: Joel Kalman, Engineer replied 6 months ago

roger that.

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