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I can't get my Epson printer off of pause. Do you have any…

Customer Question
I can't get my...

I can't get my Epson printer off of pause. Do you have any suggestions?

Technician's Assistant: What Epson model do you have?

I have an Xp-410

Technician's Assistant: How long has this been going on with your Epson printer?

Just since last Thursday. It happened all of a sudden. Epson is no help. They say I'm offline but I can access everything else. I use Chrome as my internet connection

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No. This has happened before. Just want to know how to avoid this. Last time I was able to get it to print again but no luck this time. The fee is fine. Would love the help.

Submitted: 4 months ago.Category: Printers
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Answered in 1 minute by:
3/15/2018
Technician: technicalcat, Consultant replied 4 months ago
technicalcat
technicalcat, Consultant
Category: Printers
Satisfied Customers: 2,583
Experience: 20 years experience. B.S. Computer Science
Verified

Hello and thank you for using JustAnswer. This is an independent, pay-per-question, fee-based technical support site.

My name is ***** ***** I will help you now.

are you using a mac or pc to connect to this printer?

NOTE: To reply to me, please type your message in the box below and click the button to send.

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Customer reply replied 4 months ago
Mac
Technician: technicalcat, Consultant replied 4 months ago

Have you already REconnected the printer to your wireless network? This is usually accomplished by using the buttons and small screen on the printer itself (not your computer)

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Customer reply replied 4 months ago
there is additional cost? Not pleased with this . I'll figure something else out.
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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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