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I have just bought a new printer, HP OfficeJet Pro 6968 and
Hi John. I have just bought a new printer, HP OfficeJet Pro 6968 and I need help in setting it up. Can you help me? … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,882 satisfied customers
I have anew HP 6960 office jet printer with a usb 2.0 cable
I have anew HP 6960 office jet printer with a usb 2.0 cable connected to my Mac Book Pro laptop computer and can not get the computer to transmit to the printer---what am I doing wrong ? … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Cannot send out a fax, bought it 12/17/2013 officejet pro
cannot send out a fax JA: What's the make/model number of your printer? How old is it? Customer: bought it 12/17/2013 officejet pro 8600 JA: What kind of computer are you printing from (Mac or PC)? Wh… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My printer is WF-2650. I would like to turn off the ring or
My printer is WF-2650. I would like to turn off the ring or mute it. I'm the only one in the office and I know when a fax comes through without the ring. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My HP Officejet Pro 6830 will not print. It says it is out
My HP Officejet Pro 6830 will not print. It says it is out of paper, but it is not. I have already rebooted it and it printed a test page okay. Still will not print what I need. Calling itself Fax HP … read more
Tim
Tim
Bachelors in Information Technology
401 satisfied customers
I'm having trouble with my printer. The test said to
I'm having trouble with my printer. The test said to uninstall and reinstall with the CD/ How do I uninstall.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,757 satisfied customers
Can't receive fax on my hp product...sending function works
Can't receive fax on my hp product...sending function works fine … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Whenever I try to send a fax from my HP L7680, it dials the
Whenever I try to send a fax from my HP L7680, it dials the number and then I get a busy signal. I've tried phoning the number and their fax is working. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I can send, but not receive faxes using Magic Jack with an HP Laser Jet Pro 300 Color MFP
I can send, but not receive faxes using Magic Jack with an HP Laser Jet Pro 300 Color MFP M375mw. When a fax comes in, the answering machine picks it up. Can you help?… read more
Robert M.
Robert M.
Bachelor's Degree
3,568 satisfied customers
I have an HP Officejet J4680c All in One and can not recieve
I have an HP Officejet J4680c All in One and can not recieve a fax. I can send faxes, but the machine does not connect for incoming faxes. Can I change the settings, etc.… read more
PCDrMiller
PCDrMiller
Bachelor's Degree
527 satisfied customers
I have a hp officejet J4580 All-in-one that I purchased from
I have a hp officejet J4580 All-in-one that I purchased from one of your techs back in July 30, 2009 (this is the 3rd machine of this type I've gotten from you since 2006) just recently when I get a p… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
120 satisfied customers
I have a hp officejet pro 8500a i cant get the fax to work
I have a hp officejet pro 8500a i can't get the fax to work right i have a answering machine on the same line pickets up on 4 rings fax set at 5 rings does not work… read more
dennish1274
dennish1274
I.T. Administrator
Vocational, Technical or Trade Scho
43 satisfied customers
I just bought a HP640 fax and, I am tryin to get it set up,
I just bought a HP640 fax and, I am tryin to get it set up, but I have worked on it a week and, I need help. It has three ports on the bottom 1st. one the fax phone is plug to, the 2nd. one is the lin… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor's Degree
659 satisfied customers
I recently bought an HP 2140 Fax machine. I set it up and went
I recently bought an HP 2140 Fax machine. I set it up and went through the "Fax Back System Test", and I received a fax. Problem, I can't receive fax's from any one. I can send "OK", but can't receive… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
My HP Officejet/HP Officejet Pro Model J4680 works great except
My HP Officejet/HP Officejet Pro Model J4680 works great except that when I dial a fax number, it rings and then comes up with "no answer" when I know that the receiving fax machine is turned on.… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
we just got an HP office jet pro 8500 we did not hook it up
we just got an HP office jet pro 8500 we did not hook it up wireless, want to share the fax line with a phone line, and we can't get it to pass the fax test. we have checked it several times to make s… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
My HP Officejet 6210 has one problem. If an outside caller
My HP Officejet 6210 has one problem. If an outside caller dials my fax number XXX-XXX-XXXX the HP 6210 rings as usual. However once the ringing stops the machine does not print the message. how can t… read more
Sandeep Pamarati
Sandeep Pamarati
Project Lead
Bachelor's Degree
1,086 satisfied customers
I have a HP Officejet J5780 All-in-one printer connected to
I have a HP Officejet J5780 All-in-one printer connected to my computer. I am trying to set up the fax and cannot find my Starter CD. We have a single line into the house with Verizon FIOS broadband. … read more
e-solution
e-solution
Bachelor's Degree
112 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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