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I bought an HP OfficeJet Pro 6960. How do I change the

Customer Question
I bought an HP...

I bought an HP OfficeJet Pro 6960. How do I change the number of rings before the fax picks up?

Technician's Assistant: What kind of computer or device are you printing from?

HP computer model 15-Bs06st

Technician's Assistant: How long has this been going on with your OfficeJet?

I am just setting up. I ran the test on the fax. It was OK

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

I just got it last Augest.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think

Submitted: 5 months ago.Category: Printers
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Answered in 8 minutes by:
3/15/2018
Technician: Nathan, Engineer replied 5 months ago
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,361
Experience: Computer networking/repair. 12+ years experience.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Technician: Nathan, Engineer replied 5 months ago

1. From the printer control panel display, touch Fax . 2. Touch Setup , and then touch Preferences . 3. Touch Rings to Answer . 4. Touch to set the number of rings. 5. Touch Done .

Let me know if that works for you, please.

Thank you,

Nathan

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Customer reply replied 5 months ago
I don't see setup on the screen
Technician: Nathan, Engineer replied 5 months ago

Look at the bottom of the screen, you may need to use the arrow buttons as well to move to the next page of options to see it.

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Nathan
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 31,361
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Experience: Computer networking/repair. 12+ years experience.

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